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Home Assistance

To give you real peace of mind if a home emergency occurs – we will arrange for a repairer to assess the situation and carry out any emergency repairs. We will pursue claims arising from:

  • Burst pipes
  • Break in or vandalism
  • Storm damage and resultant ingress of water
  • Impact damage by falling trees, a vehicle, plane or aerial debris
  • Failure of your domestic utility supplies, blockage/flooding/breaking of drains or sewers, or failure of your hot water supply
  • Total failure of your central heating system during adverse weather conditions
  • Leakage resulting from smashing a toilet bowl or cistern
  • Subsidence, heave or landslip

Family Legal Protection

We will pay the legal fees in order to pursue civil claims on your behalf where there are good prospects of success up to a limit of £50,000. We will pursue claims arising from:

  • Your death or personal injury
  • An infringement of your legal rights arising from your ownership or occupation of your home
  • Any dispute arising from the sale or purchase of your home
  • Property Protection - Civil actions relating to material property, which is owned by you or for which you are responsible, following:
    1. Any event, which causes or could cause physical damage to such material property
    2. Any nuisance or trespass provided that you are responsible for the first £250 of every claim
  • The purchase, hire, leasing or sale of personal or private goods, or the provision of services for your private or personal use
  • Disputes arising from a contract of employment entered into by you for your work as an employee